Customer Support
Last updated: May 17, 2026
Contact Support
For account, billing, or technical support, email support@zurispeedmath.com.
Response Time
We aim to respond within 1-2 business days. For urgent access issues, include your account email and a short description of the problem.
Billing and Subscription Help
Include your plan name (Starter, Family, or School) and the billing email used at checkout so we can help quickly with subscription questions.
Related Policies
Review our legal pages for full policy details: Privacy Policy and Terms of Service.
FAQ
How do I cancel my subscription?
Sign in, open Billing, and click Manage or Cancel Subscription.
Why is the cancel button disabled?
This usually means there is no active subscription to cancel, or cancellation was already processed.
Do learners need to memorize standard multiplication tables?
Zuri is designed to reduce or eliminate reliance on memorizing standard tables by teaching repeatable Trach workflows. Many learners also report much faster mental calculation speed, including 5x, 10x, or more versus typical step-by-step methods.
How do I update my card or billing details?
Sign in and open Billing, then launch Stripe subscription management.
How do I request a refund?
Email support@zurispeedmath.com with your billing email and charge date so we can process quickly.